Customer Reviews

We pride ourselves on our high standard of customer service

But don't just take our word for it, read our customer reviews below.

STEVE KIRKHAM

Very efficient, helpful and great service. Going back for MOT, so hopefully will have a similar experience

ROGER C

I bought a used Freelander and I had excellent service with no fuss no bother I would have no problems recommending LRC 4X4 to anyone

PAUL PEPPER

Great service and customer care. Been using LRC for almost 15 years. Purchased 5 cars over that period and they do all our servicing. 5 star.

Alex Jones

L.R.C. have been excellent for me. My car failed it's M.O.T. on a rusted exhaust and they did all they could to help me out, with the staff working tirelessly to find a solution that wouldn't bankrupt me.

They stayed in touch and kept me informed throughout the whole process and made me feel like my custom was their top priority.

With reasonable rates and exemplary service, I will definitely be using L.R.C. as my garage of choice from now on!

Adam Evanson

Fantastic service, not what I expected, they take garage services to a new level, outstanding, thanks LRC

Duncan M

Everyone at LRC were exceptionally helpful and obliging. I can recommend them highly

Kevin Waltho

I've always had a great experience with lrc the sales are brilliant not pushy and service I excellent every time first class

Joanne H

So easy to deal with, professional and went over and above what I expected. Would use again and definitely recommend

Mark R

I've bought many cars over the years but I can say with absolute easy that buying my Range Rover from LRC was the best experience of service I have ever received ... nothing is any trouble ... Mark in Sales gave the best Customer Service from Viewing the vehicle to it being delivered ... top guy who will deliver what is asked of him & very professional , Well done LRC .

gcheet19

Full service, wax and oil underneath, new mud-flaps all round, great job from the team @lrc4x4 definitely recommend 👍

Nick Grindon

I"ve had 2 landrovers and Dad had 1 freelander off LRC, good to deal with.

Karen Salt

Friendly service and very informative. Mark certainly knows his job. Can recommend LRC 4X4 Ltd in Congleton.

Pam G

My experience with LRC was everything I'd hoped for and more..... I drove over 50 miles to view a vehicle, (Hopeing it would be exactly what I had viewed from the pictures) After speaking with LRC on the phone, I decided to go it alone calling a few times for confirmation of directions, felt comfortable and safe to go they were so helpful. It was also a diifcult time with COVID on the rise as well. I test drove the vehicle on my own, leaving my vehicle for inspection and was offered a fair trade price for my own vehcle, the decision to purchase the car was instant and I arranged to collect it taxed. MOT'd the following week. The change over was so straight forward, when I arrived it was waiting for me and I just signed a few papers and left with my lovely car, and 3 months later still pleased and so happy with service I had and the car is a dream, would not hesitate in recommending them enougth.

Nicola J

Fantastic treatment from start to finish...Mark, sales, really made the experience of buying another car an excellent experience... I can't praise them highly enough... helpful, supportive, added those extra touches that you can't buy without being asked... I will definitely buy my next car from there again...

Steve Bailey

Big thanks to Alex and the team at LRC for looking after a very sentimental Defender for me. Ended up investing a lot more than just a wing and rear corner repair with them after initial discussions thanks to the confidence that Alex installed. Finally I've found a Landy dealer that I trust. cheers guys n gals. Steve

Peter S

An excellent, friendly, no pressure sale made for an excellent experience. The staff have a superb knowledge of their vehicles and provide a no hassle experience, providing support and information when it is needed and plenty of time to browse without pressure. The best experience of buying a car I have ever had. LRC are highly recommended.

Ian B

Fantastic experience of LRC 4x4 in Congleton. Mark, especially was exceptional. Very helpful, very knowledgeable and great. Nothing was too much trouble, we test drove the car twice, no pressure and we are allowed to borrow it as long as we liked in order to check we were happy with it. The guys are quick to answer questions and Reassure with regards to any concerns that I had. I thought the deal I got was very fair and the guys were very helpful. Would highly recommend. If you want great customer service, make sure you call and speak to Mark or Alex.

ROB

Very good, know what there doing, very happy.

SARAH B

Thank you so much to everyone at LRC...i LOVE it!!!! Top customer service start to finish!!!

Diane Snelson

Great service in the workshop and sales. Had a few cars from them and take all our vehicles for servicing, repairs etc etc
Highly recommend

Mark C

Great company to deal with who were very helpful with my Landrover purchase. Well laid out site with a good selection of top quality Landrovers

Nigel Pinches

Fantastic place ! Bought a discovery from them they are brilliant!!!!!!

Gemma Ash

I love you guys.
Thank you for fitting me in and sorting my car out so quickly. If I'd of had an accident and hurt somebody whilst driving to work, which is deemed essential, because my service work was needed, it would have put more pressure on the nhs.

Thank you for being awesome

Chris Hawley

Just had my evoque done by this brilliant company, they pick my car up did the work quit a big job new egr valve and terraclean the engine , good communication I love when a garage knows what they're doing thanks guys

David Bibby

My dad purchased his from here and been there ever since for mot and service/brilliant after care

Alex Parr

Fantastic service I brought a discovery off Alex and unfortunately I had to self isolate due to being high risk. But that was not an issue for LRC they delivered my car too me. Can't fault you thank you very much even though I can't drive it yet.. will definitely use LRC again

Scott Hodgetts

These people are amazing, had a problem with my Rangerover today, door wouldnt open. Being on the front line in the health service, they came to the hospital collected my car , then delivered it back within a couple of hours, all fixed at a real reasonable price. Thank you all so much.

Andy B

I would like to pass on my many thanks and appreciation for the service/work and modifications LRC have done to my Ranger Rover Sport over the past few days. I am really pleased with all the work and it looks amazing! Also, Alex is a real pleasure to speak to/deal with and explain things really well, this has helped immensely with the spacer mods etc. It also makes a massive change to deal with a company who really understands Land Rovers and clearly understand what questions are asked etc â€" great customer service!

Mark

Excellent service on both sales and service department! Can't recommend these guys enough. Always a nice friendly environment and make me feel valued every time I visit. Trust them completely

John Slater

Bought my Discovery 4 very pleased so far, love the car
easy to deal with ,put everything in place for my new purchase
would highly recommend

Ian Crichton

I had been looking around for a Freelander 2 for a while when I happened upon LRC whilst driving past. I had always perceived their prices as a little higher than other garages and that had put me off. Dropped in and discovered a business that takes pride in customer service and actually does exactly what they promise (and more). No trying to pull the wool over your eyes with the usual tedious sales techniques... Mark and his team really know their stuff and are genuine. OK, you pay a little more but for that you get peace of mind.
My Freelander 2 had a couple of small issues which were fixed very quickly and smoothly.
I would have no doubts in recommending LRC to others and indeed buying from them again.
Good to find a car dealer that cares.

Edward Leadbeater

Friendly and convenient with me living localy... I think they no their stuff ...

Craig Stubbs

Great family business that always provide a 5*service

Steve Bowen

Have always given us very good service.

Ant Heath

Excellent service really helpful

Colin Ayre

Service 2nd to non, cannot recommend highly enough, booked in & fixed problem same day, even dropped me home, car washed and valeted upon collection. Thank you LRC

Terry Shutthlebotham

Has always first class

Martin Barry

Always great service 👍

Melanie Johnson

Took my landrover to LRC after 2 other garages had failed to diagnose correct fault (and charged me for the pleasure 🤔)
LRC told me the problem that needed fixing after giving them a brief description of issues over the phone. The vehicle was fixed the following day, ending months of misery for me.
They are reasonably priced, provide excellent customer service, they can provide you with a courtesy car or they have even given me a lift home and picked me back up again when my car was fixed.
Competent and trustworthy.

Nilcola Livingstone

Continued excellent service from people who clearly know what they are doing - complete confidence in the correct repairs being undertaken and not getting ripped off in the process. Thank you.

Michael Bird

Good at what they do, at a cheaper price than a Land Rover dealer.

Daniel Smith

Always a fantastic service from LRC. highly recommended.

Matthew Greer

Great Customer Service. Our Discovery 3 has just been in for a MOT and Service and the car feels much more responsive. A trustworthy company that has been going for years and they know what they are talking about and know their trade. Shall defiantly be returning next year for the same trustworthy service..

SLAUGHTERMANX

First Class service as always,car booked in for m o t,they managed to move it a day early,without even asking,done within a hour off drop off,recommend to all.

Mr Biggles

Spot on place honest reliable all wrapped up in good advice

Andy Bannaghan

My comments are to simply say your expertise, customer service and general approach is amazing. My car has been in today and I am really pleased with everything you did. From my first phone call with Alex everything was really a great experience and i will be back. Many thanks, Andy

Mike N

Friendly informative and great after sales service,this is the second car I have purchased from them

Samantha G

Have recently brought my second car from LRC. I have always received great, reliable customer service even after the purchase. I can not recommend Mark, Alex and the team at LRC enough. A very trustworthy and honest family car service.

Anil S

Defender work - just honest people and good service , no intent to rip of Adopted them as my to go Landy dealer